Are you an experienced multi-site retail leader who knows how to drive performance, develop great managers and create consistently high-performing stores?

Roof Racks Galore is looking for a State Manager to take ownership of retail performance across our store network within the state.

Reporting to the General Manager – Retail, this is a hands‑on leadership role responsible for driving sales, operational excellence, customer experience and team performance across multiple locations.

You’ll work closely with Area Leaders, Store Managers and our broader Support Office teams to ensure our stores are performing at their best.

What you’ll be doing

As State Manager, you’ll take ownership of the performance and operations of stores across your state, including:

Leading, coaching and developing Area Leaders and Store Managers

Driving sales performance and achievement of state revenue targets

Regularly visiting stores to review performance, standards and opportunities

Maintaining consistently high standards across customer service, merchandising, presentation and operations

Identifying opportunities to grow sales, improve store performance and expand into new markets

Developing and strengthening commercial customer relationships

Monitoring staffing levels, rosters, labour costs, leave and overtime

Overseeing inventory performance, stock accuracy, transfers and stock availability

Working closely with our Product and Distribution teams to improve stock flow and logistics

Ensuring stores maintain strong financial controls, including cash handling and banking procedures

Acting as an escalation point for complex customer matters





Driving the effective use of Retail Express (REX), CRM and other internal systems

Coordinating and supporting product, sales and leadership training

Implementing national initiatives consistently across your state

Ensuring stores operate in accordance with company policies, WHS requirements and relevant legislation

Identifying opportunities for new stores and supporting future network growth

About you

We’re looking for an experienced retail leader who is comfortable balancing people, performance and operations.

You’ll ideally bring:

Proven experience in multi‑site retail management, Area Management, State Management or a similar leadership role

Strong commercial acumen and a demonstrated ability to drive sales and operational performance

Experience leading and developing Store Managers and multi‑location teams

Robust communication, coaching and relationship‑building skills

Confidence analysing store performance and turning opportunities into action

Strong problem‑solving, negotiation and decision‑making skills

Experience with inventory management, retail operations and customer service

Confidence using retail and CRM systems – experience with Retail Express (REX) would be highly regarded





The ability and willingness to travel regularly between stores within your state

Flexibility to support stores when operational needs require it

Experience within automotive accessories, 4WD, outdoor, trade or specialty retail would be highly regarded, but solid multi‑site retail leadership experience is what matters most.

The role

You’ll spend your time across our store network, working directly with our leaders and teams, with a focus on being visible in stores and understanding what’s happening on the ground.

You’ll also work closely with Retail, Operations, Distribution, Product and People & Culture to deliver broader business initiatives.

Why Roof Racks Galore?

Roof Racks Galore is a specialist retailer with a growing national footprint and a strong focus on providing customers with the right products, expert advice and professional service.

This is an opportunity to take ownership of a significant part of our retail network and have a genuine impact on how our stores and people perform.

For the right person, this role offers the opportunity to:

Lead and influence multiple retail locations

Develop and mentor experienced retail leaders

Drive meaningful improvements across sales and operations

Contribute to new store openings and business growth

Work closely with senior leaders across the organisation

Make decisions and see the impact of those decisions across your state

Ready for your next challenge?

If you’re an experienced multi‑site retail leader who enjoys developing people, improving performance and taking ownership of results, we’d love to hear from you.

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📌 State Manager – Retail (New South Wales)
🏢 Roof Racks Galore
📍 New South Wales