- Multiple Casual Positions available, based at our LittleCollins Street office
- Annual salary is $62,501 + 12% super
- Other benefits include:
- Regular performance feedback and performance reviewprocess
- Supportive workplace and caring work culture withwork/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including:superannuation, Novated Leases, laptops, mobile phones,professionaldevelopment, subscriptions andmemberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of thelands and waters where we live and work. We pay respect to theirelders past, present and emerging.

*AMES Australia offers cultural, ceremonial, and representativeleave to support Aboriginal and Torres Strait Islander employees inobserving significant cultural practices, attending communitymeetings and ceremonies, and fulfilling official duties with theFirst Peoples’ Assembly of Victoria.

About the role:

If successfuk, you will provide effective andhigh-quality administration support to internal stakeholders.Working closely with the Coordinators in the Education PerformanceUnit, this position contributes to the smooth functioning of theEducation Performance Unit and supports compliance and qualityassurance activities.

To be considered for this role, you will be able todemonstrate the following key selection criteria:

Minimum of Certificate III inBusiness Administration or similar field; and/or Atleast 1 years’ experience in an administration role





Demonstrated ability to provideadministrative support in a funded/contracted setting,including the ability to communicate with a range ofpeople (for example, CALD communities and difficultclients)

Demonstrated knowledge ofvarious administrative functions in Education programsincluding SEE, Skills First, AMEP and ACFE

High level IT skills includinguse of online platforms in registering and enrollingEducation clients

Proficient in Student ManagementSystems, MS Outlook, Word, Excel, PowerPoint andTeams

Demonstrated ability in usingonline platforms to support clients and client datareporting

Ability to work with datasetsand maintain data integrity

Accuracy and attention to detailin data processing and recordkeeping

Ability to generate regularreports, undertake basic analysis of results and makesimple recommendations to management to highlightconcerning changes

Demonstrated ability to takeinitiative, problem solve and take the extra mile toengage clients

Experience working with clientmanagement systems and/or government reporting systems(ARMS, Workforce Australia, SVTS, inputting andextracting data

Possess strong organisational and time managementskills, including the ability to effectivelyprioritise tasks from multiple stakeholders

Exposure to financial processes,



payments and/orpetty cash management

Ability to work both independently andcollaboratively as part of a team in a busyenvironment

Excellent spoken and written communication andpresentation skills, including Some editing skills

Ability to maintain manual and electronic records

Demonstrated attention to detail

Applications for this position will be accepted up to 6pm on Sunday 23 August 2026, however interviews and/orother selection processes will commence as suitable applicationsare received.

About us

AMES Australia is a statutory authority which specialises in thedelivery of education, training, employment, settlement andcommunity services to a culturally and linguistically diverse(CALD) client base.

AMES Australia is committed to achieving a diverse workforce andstrongly encourages applications from Aboriginal and Torres StraitIslanders, people from culturally diverse backgrounds and peoplewith disabilities.

For more information about our commitment to Diversity andInclusion please click here.

AMES Australia is an Equal Opportunity Employer and abides bythe Occupational Health and Safety Act. Applicants must havethe right to work in Australia. All offers of employment aresubject to a satisfactory police check and provision of a currentWorking with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity,Impartiality, Accountability, Respect, Leadership, HumanRights.

Attachments:

- Education Performance Support Officer FINAL July25 J202319 v2 (1).pdf

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📌 Education Performance Support Officer (Melbourne)
🏢 Ames Australia
📍 Melbourne