This is a Customer Service Representative role with Bowser Bean Cafe based in Kyneton, VIC, AU
== Bowser Bean Cafe ==
Role Seniority - junior
More about the Customer Service Representative role at Bowser Bean Cafe
Location: Bowser Bean Kyneton
Posted on: 19 February 2026
Join the Bowser Bean Kyneton Team!
Customer Service Representative - Hiring Now
Who We Are
Bowser Bean Café is proudly Australian-owned and family-run, with over 30 years of experience serving regional Victoria and New South Wales. Our mission is simple: to serve and support our communities.
With 35 sites (and growing!), our reputation is built on great coffee, fresh food, and outstanding service. We’re proud of how far we’ve come – but we’re even more excited about where we’re going. That’s where you come in.
The Role - Customer Service Representative (CSR)
As a CSR, you’ll be the face of Bowser Bean. Every smile, every coffee, and every interaction shapes our customers’ day – and you’ll play a key role in making Bowser Bean worth stopping for.
Your Responsibilities Will Include
Making great barista coffee Preparing fresh, quality food products Serving customers with energy and positivity Keeping the store clean, tidy, and welcoming Supporting the team with other tasks as required
Who We’re Looking For
We’re after enthusiastic, proactive team players who:
✔ Love working with people and bringing a smile to someone’s day
✔ Can juggle multiple tasks with confidence
✔ Take pride in their work and presentation
✔ Have experience in customer service or hospitality (a bonus, but not essential!)
Why Join Us?
At Bowser Bean, we invest in our people. When you join the team, you’ll enjoy:
⭐ Competitive pay rates
⭐ Free healthy meal every shift
⭐ Gym/sport membership subsidy
⭐ Career progression across our 35-site network
⭐ Team incentives for achieving goals
⭐ Industry-recognised training (including barista & safety/compliance)
⭐ Financial support for accredited courses
The Award governing this role is the Vehicle Repair, Services and Retail Award.
This Position Is Available At
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Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning recent things all the time and the Bowser Bean Cafe team will be there to support your growth.
Please consider applying even if you don't meet 100% of what’s outlined
Key Responsibilities
- ☕ Making great barista coffee
- Preparing fresh, quality food products
- Serving customers with energy and positivity