Service Desk Analyst Level 1/2 — Flexible MSP IT Support (New South Wales)

Service Desk Analyst Level 1/2 — Flexible MSP IT Support (New South Wales)

18 Aug
|
Secure Agility
|
New South Wales

18 Aug

Secure Agility

New South Wales

Secure Agility, a Sydney-based IT managed services and cybersecurity provider, seeks a Service Desk Analyst to handle incidents, service requests and IT inquiries in a quick-paced MSP environment. You will work across multi-client setups, ensuring timely resolutions and customer satisfaction.

Responsibilities include handling tickets, providing end-user support, monitoring systems, and escalating issues when needed, while contributing to onboarding and knowledge sharing.

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📌 Service Desk Analyst Level 1/2 — Flexible MSP IT Support (New South Wales)
🏢 Secure Agility
📍 New South Wales

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