Land & Water Technology is seeking a motivated and customer-focused person to join the Malaga team in a varied role combining sales and customer service with Shopify, e-commerce and marketing. The position has two main areas of focus: working directly with customers in-store, over the phone and via email, assisting with enquiries, sales and product selection; and helping manage and develop the Shopify store, including product content, pricing, promotions and marketing. Previous irrigation knowledge would be highly regarded, but comprehensive product and role training will be provided, along with ongoing support from experienced team members.
Key responsibilities
- Serve customers in-store and handle phone and email enquiries
- Understand customer requirements and recommend suitable products
- Prepare quotes and follow up enquiries
- Process sales, orders and payments
- Assist with online orders and customer enquiries
- Build strong relationships with regular and trade customers
- Add new products to Shopify and maintain product descriptions, specifications, images and pricing
- Update supplier and product price changes
- Manage website collections and product categories
- Assist with promotions, featured products and new product launches
About you
- Previous sales, customer service or retail experience
- Enjoys working with customers and solving problems
- Confident communicating in person, over the phone and via email
- Positive computer skills and comfortable working with online systems
- Organised with strong attention to detail
- Willing to learn and develop technical product knowledge
- Can manage a variety of tasks and take ownership of work
- Works well independently and as part of a small team
- Current WA Driver's Licence, reliable transport and full Australian working rights required
- Previous irrigation experience or Shopify and e-commerce experience would be advantageous
About us
Land & Water Technology is a growing Western Australian supplier of pumps, irrigation, filtration and water management solutions. We service trade, commercial and retail customers across Australia through our Malaga store and growing e-commerce business.
Benefits
- Stable full-time Monday–Friday position
- No weekend work
- Competitive remuneration based on experience
- Comprehensive product and role training
- Ongoing support from an experienced team
- Variety across customer service, sales, e-commerce and marketing
- Opportunity to develop both technical and digital skills
- Hands-on involvement with a growing Shopify store
- Long-term opportunity within a growing WA business
- Immediate start available
📌 Internal Sales, Customer Service & E-Commerce – Irrigation & Pumps (Malaga)
🏢 Land & Water Technology
📍 Malaga
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