We are seeking an experienced and effective Senior Medical Receptionist/Practice Manager who will play a vital role in the smooth running and growth of our practices. This is an opportunity for you to involve in day to day running of the practice, streamline daily operations, and deliver exceptional service to our patients.
What you'll be doing
This is a part time position in our Sunnybank clinic with remote oversee of clinic at Noosa Heads.
Your responsibilities will include:
Clinic communications – phone, email, and welcoming clients.
Daily operations – managing clinic flow and supporting team operations. Oversee billing, payments, and Medicare claims
Calendar management – optimising bookings and reducing downtime
Client retention – following up with lapsed clients and assisting team members with treatment plan bookings
Compliance support – assisting with documentation and clinic standards
Clinic presentation – maintaining a clean, professional setting
Leadership – taking initiative and confidently managing daily operations.
Marketing & social media – providing support when needed
What we're looking for
At least 12 months experience as a senior medical receptionist/practice manager in general practice/specialist clinic.
Confidence using practice management system(Gentu)
Experience with similar practice management systems will be considered
Robust communication skills and a calm, solutions-focused approach
A team player attitude and willingness to go the extra mile
Availability to work at Sunnybank location.
Knowledge of compliance in the health care industry
Knowledge on payroll and HR.
Basic understanding of payroll and HR processes is required
Must be an Australian citizen or Permanent Resident to be eligible for this position
What we offer
Competitive salary based on experience + super
Career growth opportunities in a supportive, high-performing team
About us
Auslon Medical Group is an established healthcare provider in Sunnybank, Bray Park and Noosa Heads. We are dedicated to delivering high-quality, patient-centred care and fostering a culture of excellence, innovation, and continuous improvement. As a member of our team, you will have the opportunity to contribute to the ongoing success and growth of our practices.
📌 Senior Medical Receptionist/practice Manager Sunnybank
🏢 Auslon Medical Group
📍 Sunnybank
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