ROLE OVERVIEW

The VIP Server is responsible for delivering premium table service to VIP guests, ensuring

a high-end, personalised experience within a quick-paced nightclub setting. This role

plays a key part in revenue generation through bottle service and guest engagement.

KEY RESPONSIBILITIES

● Deliver high-quality VIP table service in line with venue standards

● Take and process bottle service orders accurately

● Present bottles with correct procedures, including sparklers and show elements

● Maintain constant engagement with VIP guests to enhance their experience ●

Upsell premium products and packages

● Ensure tables are clean, organised, and fully stocked at all times

● Coordinate with bar staff to ensure timely delivery of orders

● Handle payments and POS transactions accurately

● Monitor guest intoxication levels and ensure RSA compliance

SERVICE & OPERATIONAL EXPECTATIONS

● Provide attentive, personalised, and professional service

● Maintain solid product knowledge for upselling

● Deliver fast and efficient service while maintaining premium standards





● Be aware of guest needs and anticipate requests

● Communicate clearly with bar and floor teams

REQUIRED SKILLS & EXPERIENCE

● Previous experience in VIP service or nightlife preferred

● Strong sales and upselling skills

● Excellent communication and interpersonal skills

● Ability to work under pressure in high-energy environments

● Confident, well-presented, and guest-focused

COMPLIANCE & LEGAL REQUIREMENTS

● Must hold a valid RSA certificate

● Must have legal right to work in Australia

● Must comply with RSA and all venue

policies

WORKPLACE STANDARDS

The VIP Waitress is required to:

● Maintain a high level of grooming and presentation

● Arrive on time and fully prepared for shift

● Not consume alcohol or drugs while on shift

● Not provide free drinks or unauthorised comps

● Maintain professionalism at all times

Pay: $36.19 – $46.73 per hour

Work Location: In person

📌 Vip Server Haymarket
🏢 Dream Sydney
📍 Haymarket