Contact Centre Team Leader: Coach, Drive Kpis & Culture Melbourne (Australia)

Contact Centre Team Leader: Coach, Drive Kpis & Culture Melbourne (Australia)

17 Aug
|
Probe Group
|
Australia

17 Aug

Probe Group

Australia

Probe CX, part of the Probe Group, is seeking a Team Leader to guide a energetic contact centre team in Melbourne. You will coach agents, track KPI performance, and foster a supportive, high-energy culture focused on delivering exceptional customer service.

You will collaborate with senior management and clients to align on campaign goals, ensuring quality, compliance, and engagement across the team. Robust leadership and analytical skills are essential for success. #J-18808-Ljbffr

📌 Contact Centre Team Leader: Coach, Drive Kpis & Culture Melbourne (Australia)
🏢 Probe Group
📍 Australia

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