This position is of technical lead of ISAM production support/development team within the Identity space of AMP. The position reports to the AMP IT Development / Delivery Manager.
Primary accountability is the ownership and maintenance of multiple ISAM settings supporting AMP’s highly business critical banking applications.
Triage system environment, configuration and application issues and perform effective troubleshooting.
Supports system administrators and projects in delivering project objectives and maintaining systems.
Maintain systems availability and adherence to SLAs.
Collects requirements, implements setting modification, and troubleshoots setting issues.
Demonstrate a thorough understanding of all job related functions and ensure work volumes are processed accurately and effectively on a day-to-day basis.
Work effectively as a team, supporting other members of the team.
Must be willing to work extended hours if required and weekends when requested by projects to support their testing initiatives to meet deadlines.
Experience in automation or orchestration is highly desirable
Ability to grasp and translate technical concepts, think independently, and take the initiative required to resolve issues in a team structure
Ability to analyse current environment and recommend improvements through workflow efficiency and/or consolidation
Ability to effectively juggle high priority tasks and take ownership
Strong customer orientation and a professional approach with the ability to interact with all levels within the organization
Good analytical and problem solving skills with the ability to quickly adapt to changing and competing priorities
Experience in deploying applications in development setting
Familiarity with the Web and Application Servers, Workflow infrastructure
Sound knowledge of business/organization, Digital/Bank standards, infrastructure, architecture and technology in related areas from a design/ support/ solutions perspective
Excellent written and verbal communication skills
Mandatory Skills
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