Ciena is seeking a Customer Lead Engineer to drive technical engagement and customer success for its converged packet optical platform. You will lead cases, coordinate with support, engineering, and product teams, and travel to customer sites as required.
The role emphasizes solid debugging, planning, and documentation skills, with prospects to train others and publish knowledge.
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📌 Customer Lead Engineer, Optical Networking — Flexible Work Melbourne (Australia)
🏢 Ciena
📍 Australia
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