Join a growing MSP where no two days are the same!

At Rend, we’re passionate about helping businesses get the most out of their technology. We provide IT support, cloud solutions, infrastructure projects, and strategic advice to a diverse range of clients across Australia.

We’re looking for a Technical Support Engineer to join our team and play a key role in delivering exceptional support and technical solutions to our clients. If you enjoy solving problems, working with a variety of technologies, and building strong relationships with clients, we’d love to hear from you.

About the Role

You will
Provide Level 1 and Level 2 technical support
Troubleshoot hardware, software, server, network, and cloud issues
Manage and resolve support tickets
Deploy and configure computers, servers, printers, and applications
Support Microsoft 365, Azure, and Google Workspace environments
Assist with networking infrastructure and project implementations
Maintain technical documentation and processes




Deliver onsite and remote support to clients

About You

You’ll have
Previous IT Support or Helpdesk experience (preferably within the healthcare industry)
Solid Microsoft Windows and Microsoft 365 knowledge
Excellent troubleshooting and customer service skills
Strong communication and organisational skills
A current Australian Driver’s Licence

Desirable
MSP experience
Exposure to Azure, VMware, Hyper-V, Citrix or Google Workspace
IT certifications or relevant qualifications

Why Join Rend Tech?
Work across a variety of technologies and client environments
Gain exposure to both support and project work
Supportive and cooperative team culture
Opportunities for qualified growth and development

If you’re passionate about technology and enjoy helping people solve problems, we’d love to hear from you.

📌 Technical Support Engineer Norwest (Australia)
🏢 Rend Tech
📍 Australia