:

Australian Citizens residing in Australia only respond. Must be able to obtain Baseline.

Essential criteria
Engage with stakeholders across multiple business units (Finance, Security, Regulation, Search and Rescue, HR, etc.) to elicit, document, and analyse business and technical requirements. Build and maintain strong stakeholder relationships with both business and technical teams to identify, document, and resolve issues.

35%
Perform system mapping and gap analysis between existing systems and future state requirements to determine viable solutions. Facilitate workshops, interviews, and requirement-gathering sessions to ensure explicit alignment between business needs and technical solutions.

27%
Apply analytical rigor to investigate operational challenges and prospects, translating findings into actionable recommendations.

12%




Manage requirements scope to ensure solutions are fit-for-purpose and aligned with organizational priorities through effective facilitation between business and IT.

10%
Author and update internal and external documentation, including business cases, user stories, functional specifications, process flows, and gap analysis reports.

8%
Ensure all specifications are explicit, concise, and robust, addressing business, data, and integration needs.

8%

Desirable criteria
Prior experience working in government is highly desirable AMSA is looking for an excellent cultural fit

Additional requirements
Candidates must have current police check that is less than three months old or be able to obtain within 5 days.

Required Skills:

Functional Specifications Analysis Gap Analysis Facilitation Business Units Search ServiceNow User Stories Government Workshops Specifications Integration Security Documentation Finance Business

📌 Senior Servicenow &aurion Business Analyst Canberra (Australia)
🏢 Softtest pays pty
📍 Australia