Probe CX is seeking a dedicated Call Centre Agent to support a water utilities client from our Melbourne office. You’ll handle high volumes of inbound inquiries, perform outbound follow-ups, manage payments, and ensure regulatory compliance while delivering empathetic service.
You will use CRM and telephony tools, document interactions, and explain complex information in a transparent, patient manner. This permanent, full time role offers growth within a global, people-focused organization.
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📌 Customer Service Agent Billing & Inquiries Champion Melbourne
🏢 Probe Group
📍 Melbourne
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