Summary:

As a Customer Service Assistant at Pizza Riveria, you will play a vital role in delivering exceptional service to our customers in the vibrant hospitality and catering industry. This temporary, casual position in Townsville City, Queensland, offers an exciting chance for entry-level candidates to gain valuable experience while contributing to a friendly and energetic team environment.

Responsibilities:
Greet customers warmly and assist them with their orders
Provide information about menu items and specials
Handle customer inquiries and resolve any issues promptly
Maintain cleanliness and organisation of the service area
Process transactions accurately and efficiently
Assist in food preparation and presentation as needed
Collaborate with team members to ensure smooth operations

Qualifications:




No formal education required; a passion for customer service is essential
Previous experience in a customer service role is an advantage but not mandatory
Strong communication and interpersonal skills
Ability to work in a fast-paced setting
Basic numeracy skills for handling transactions
Flexibility to work varied hours, including evenings and weekends
Customer Service (Phone/Counter)

A junior candidate is ideal for this position, preferably with some experience or at least the confidence to handle phone order and serve customers. Approximately 6 – 9 hours per week.

📌 Pizza Riveria – Customer Service Assistant Townsville
🏢 Ottos Group
📍 Townsville