Telstra Retail: Customer Service & Sales Consultant

Telstra Maddington, Western Australia, Australia.

We are looking for a friendly, energetic, customer‑focused Retail Consultant to join our team in‑store. The role involves building strong customer connections, offering customised solutions, and driving sales in a fast‑paced environment.
Build a friendly connection with a variety of new and existing customers.
Quickly develop customised solutions to meet customer needs.
Drive and exceed sales targets and KPIs.
Learn and grow within the role and beyond.
Provide positive and resilient customer service within a busy workplace.
Experience in a customer‑facing role.

We offer the perkiest of perks. When it comes to rewarding our people, we have so much to be excited about. Some of these include:
30% off Telstra services.
Exclusive discounts and offers across 240 brands and partners.
A flexible, inclusive approach to parental leave – do it your way.
Unlimited access to 17,000 learning programs – something for everyone.
Team performance‑based rewards and recognition programs.
Benefits Your Way – Telstra.

We are hiring across a wide range of locations. Current available positions include:
Maddington
Baldivis
Booragoon
Calaremont
Clarksbound
Falraw
Fremantle
Haw Street




Joondalup
Rockingham
Swan Street
The B
Wannerroo
Warrbro
Belmont
Bandle

Is it you we’re looking for? We are on the lookout to join a team of talented specialists who are passionate about customer service, eager to learn and thrive in a team-oriented environment. If you meet the above attributes and skills, we encourage you to apply.

Hit Apply now! After you submit your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. We work flexibly at Telstra and talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.
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📌 Telstra Retail: Customer Service & Sales Consultant Gosnells
🏢 Telstra
📍 Gosnells