Mandgno IT is seeking a Service Desk Analyst (Level 1) to resolve Level 1 tickets with minimal supervision, spanning queue management and in office deskside support for Australian clients. You'll troubleshoot across Windows, Microsoft 365 and networking fundamentals, maintain accurate ticket logs, and escalate issues with transparent context when needed.
A solid customer-first approach is essential. Join a collaborative MSP environment that values documentation, automation, and steady progression to
J-18808-Ljbffr
📌 Service Desk Analyst Level 1 – Onsite & Automation Driven Brisbane City (Australia)
🏢 Mangano IT
📍 Australia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.