POP MART is one of the world's fastest-growing pop-culture and designer-toy brands. As we continue expanding across Australia and New Zealand, we're looking for an experienced Store Supervisor (3IC) to support our retail leadership team.
This role is ideal for someone looking to take the next step in their retail leadership career while gaining exposure to people leadership, operations and commercial performance.
Why You'll Love Working at POP MART
Career progression opportunities into Assistant Store Manager and Store Manager roles
Work with products customers genuinely love
Weekly current product launches
Supportive and energetic team culture
Monthly product incentives (post-probation)
What You’ll Do
Lead Daily Operations
Support the Store Manager and Assistant Store Manager in daily operations
Lead shifts and maintain store standards
Open and close the store when required
Coach and Support the Team
Support the Store Manager and Assistant Store Manager in daily operations
Lead shifts and maintain store standards
Open and close the store when required
Drive Store Performance
Provide on-floor coaching and feedback
Support onboarding and development of team members
Help drive a positive and engaging team culture
Who You Are
Experienced retail Supervisor, Key Holder or Senior Team Member
Passionate about customer experience
Strong communicator and coach
Comfortable leading teams in fast-paced environments
Organised, proactive and solutions-focused
Availability Requirements
This is a permanent full time position averaging 38 hours per week.
Flexible availability across all 7 days is required.
Typical rosters include weekends, late-night trading and public holidays.
We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.
As a retail business, flexibility is required throughout the week to support customer demand, peak trading periods and special events.
Availability throughout our peak trading season (November to January) is essential.
Full and permanent Australian working rights are required.
J-18808-Ljbffr
📌 Store Supervisor 3ic Mount Gravatt Queensland
🏢 POP MART
📍 Queensland
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.