Hume City Council is seeking a proactive Team Leader Customer Experience to manage frontline reception and café teams across leisure facilities. You will drive service excellence, ensure secure and welcoming operations and model continuous improvement.
Leading recruitment, rostering, and staff coaching, you will work with coordinators to maintain peak workforce levels and high customer standards within a busy community setting.
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📌 Team Leader, Customer Experience – Leisure & Community Williamstown
🏢 Hume City Council
📍 Williamstown
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