Leadership: Demonstrate strong leadership by setting a positive example, driving motivation, and nurturing the potential of your team
Business Management: Manage all functions of the boutique effectively, including but not limited to: operations, compliance, reporting and training
Deliver a Luxurious Client Experience: Provide world-class, personalised service and support the team in building long-term client relationships by leveraging available tools
Drive Sales & Exceed Targets: Lead from the front to drive sales, exceed targets and KPIs, whilst supporting your team in achieving theirs
Cultivate Lasting Client Relationships: Lead from the front by building and nurturing a loyal client base and coaching your team
Uphold Brand Excellence: Personally represent the brand with sophistication and professionalism, whilst coaching your team to do the same
In-Store Experience: Responsible for boutique presentation and ensuring excellent standards are upheld through visual merchandising, standards and the client in-store journey

Requirements

Minimum Requirement
Leadership Experience:



5+ years of retail management experience leading a team of 5+, with a proven track record of success in a store management role, ideally in jewellery.
Business Acumen: Robust business acumen, analytical skills, and a strategic mindset.
Sales Driven: Proven ability to drive sales and exceed targets in a luxury jewellery workplace, with a deep understanding of client needs, and a passion for delivering exceptional service.
Client-Centric Approach: Exceptional interpersonal skills, with a commitment to creating memorable, personalised experiences for clients.
Presentation and Professionalism: Impeccable grooming and presentation to uphold the brand’s luxury standards.
Languages: Fluent in English (written and spoken)
Availability: Adaptable to work retail hours, including weekends and public holidays.
Cultural Fit: Motivated by building highly effective teams and passionate about fine jewellery

📌 Boutique Manager Queen Victoria Building, Sydney (Australia)
🏢 Browns Jewellers
📍 Australia