Operating in the Australian market for over 20 years, Assure is a market leader in the provision of Business Psychology solutions. Through best practice Employee Assistance Programs (EAPs), Assure implements qualified, innovative and engaging solutions for organisations and individuals that promote productivity and wellbeing in the workplace.
As a result of company growth and in anticipation of more, we are currently looking to appoint a Customer Care & Sales Administrator to be based in XXX office, to assist us in our pursuit to create exceptional value to our customers and the community.
Specific responsibilities will include
Managing a small portfolio of non-face-to-face customers
Coordinating and supporting business development and customer relationship management activities, including the scoping, proposing, closing and on-boarding of recent small-medium sized customers
Coordinating and supporting business development and customer relationship management activities, including the on-boarding of recent customers
Supporting the development and coordination of provision of customer collateral material
Responding to incoming requests and enquiries regarding Assure’s products and services
Collecting information required for bid proposal compilation,
and assisting in the preparation of tenders, proposals and new business presentations
Assisting in the preparation of ad-hoc reporting
Assisting in the coordination of customer related activities including Awareness Sessions and attendance at health expos
To be successful in this role you will possess the following:
Exceptional interpersonal and communication skills
Sound computer skills with high levels of accuracy in Word, PowerPoint, Excel and CRMs
Excellent organisational and time management skills, with a flexible approach
Attention to detail, self-motivated and reliable
Exceptional ability to work collaboratively within a small team environment
Backed by the strength of the international APM Group of companies, Assure offers its employees exceptional opportunities for personal and professional growth and development. Coupled with a competitive remuneration package, this role presents a fantastic prospect for the successful candidate to have a challenging and rewarding career within a leading industry sector in the Australian market.
Position Description - Assure Programs - Customer Care & Sales Administrator