Australian Citizens residing in Australia only respond.
Essential criteria
Certified Salesforce Administrator with a minimum of 2 years experience within Salesforce eco-system.
Salesforce product knowledge, and a solid understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
Experience in Data Loader, Service Cloud and other salesforce tools.
Experience of working with cross-functional teams and vendor partners for troubleshooting and incident resolution.
Excellent analytical, problem-solving skills, with attention to detail and quality.
Strong documentation and technical skills.
Desirable criteria
ITIL Foundation Certification and experience.
Experience with tools such as Jira and Confluence.
Robust understanding of Scrum/Agile methodologies.
Comfortable with recent ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.