We’re looking for an organised, switched-on Admin & Accounts Assistant to join our team on a part time basis — 15 to 20 hours per week, Monday to Friday. This role is well suited to someone wanting to work around school hours, with flexibility on start and finish times.
You’ll be the go-to person for customer billing enquiries, accounts receivable, and day-to-day office administration. It’s a wide-ranging role where no two days look quite the same.
What you’ll be doing:
Managing customer invoice and billing enquiries
Accounts receivable and collections — following up outstanding accounts professionally and persistently
Responding to internal and external enquiries via phone and email
General office administration and ad-hoc support for the team
Maintaining accurate records in our accounting and CRM systems
Helping keep our processes running smoothly behind the scenes
About you:
Previous experience in an admin, bookkeeping, accounts or customer service role
Confident with Xero and the Microsoft Office suite.
Experience in the telecommunications industry, specifically back of house or billing will be highly regarded but not mandatory as we will provide comprehensive training.
Excellent written and verbal communication — you’re comfortable having friendly but firm conversations about overdue accounts
Robust attention to detail and well organised, even when juggling competing tasks
Self-motivated and able to work independently
A team player with a positive, can-do attitude