We’re looking for an experienced Duty Manager to lead our team and deliver exceptional customer experiences at the Cove Tavern. This is a hands-on role supporting the Venue Manager in overseeing daily operations, gaming, compliance, and customer service.

Your responsibilities
Running the day-to-day shift operations of the venue with a focus on bar, dining, and gaming
Leading, engaging, and developing the team to deliver excellent customer experiences
Handling guest feedback quickly and professionally
Contributing to budget achievement through revenue generation and cost management
Ensuring compliance with all OLGR liquor and gaming regulations and venue policies

To be successful in this role, you’ll have:
Current RMLV, RSA, RSG and Approved Managers Licence
5+ years’ experience in a similar role, including gaming




Strong customer service experience and a love of hospitality
Availability to work flexible schedule including evenings, weekends and holiday periods

THE COVE TAVERN

The Cove Tavern is a vibrant, much-loved venue in the heart of Sanctuary Cove Village, offering great food, refreshing drinks, and a relaxed atmosphere. With indoor and alfresco dining, gaming, and regular entertainment, it’s a favourite for locals and visitors alike. Adjoining the tavern is Corkers Cellars, a fine wine merchant with an extensive range of beer, spirits, and wine. To find out more, visit
Supportive and friendly culture
Complimentary meals on shift
Discounts through our Mulpha Benefits program
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📌 Duty Manager City Of Gold Coast
🏢 Mulpha
📍 City of Gold Coast