Are you passionate about helping people achieve their fitness goals and live healthier lives? Do you thrive in a agile, energetic environment where every day brings new opportunities to make a positive impact?
Are you passionate about helping people achieve their fitness goals and live healthier lives? Do you thrive in a dynamic, energetic workplace where every day brings new opportunities to make a positive impact?
As the friendly face of our fitness community, you'll be at the heart of everything we do. Your role will include:
Welcoming members and guests with genuine warmth and enthusiasm
Providing exceptional customer service that exceeds expectations
Assisting with membership inquiries and enrollment processes
Managing front desk operations with efficiency and professionalism
Handling member concerns and resolving issues with a solution-focused approach
Supporting fitness programs and wellness initiatives
Maintaining accurate member records and facility information
Promoting our services and helping members discover new ways to reach their goals
Who You Are
We're seeking someone who embodies our commitment to health, wellness, and outstanding service. The ideal candidate will have:
A genuine passion for sports and fitness
Excellent communication and interpersonal skills
Previous customer service experience (fitness industry experience is a plus!)
Solid problem-solving abilities and attention to detail
Ability to multitask in a fast-paced environment
Positive attitude and team-player mentality
Flexibility to work various shifts including evenings and weekends
Basic computer skills and familiarity with membership management systems
What We Offer
Join our team and enjoy incredible benefits that support your own wellness journey:
Complimentary gym membership and discounted services to other services
Flexible scheduling to support work-life balance
Fun, supportive work environment with team-building activities
Ready to Make a Difference?
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📌 Customer Service Officer Broken Hill
🏢 The Y Australia
📍 Broken Hill
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