Alphacrucis University College is Australia’s largest Christian higher education provider, offering degrees in education, business, counselling, ministry, theology and more. We exist to equip Christian leaders to make a positive impact in the world.

About the Role

You will lead and coach a small team of Future Student Advisors (plus support staff) who engage prospective students via phone, video calls, emails and digital channels. Your mission:
Improve conversion rates
Strengthen pipeline management and CRM performance
Align marketing, recruitment and faculty stakeholders
Build a motivated, accountable, high-performance culture

This role combines Sales & Recruitment Leadership + Process Improvement & Optimisation.

Responsibilities
Lead and coach a B2C sales/recruitment team selling remotely
Run weekly performance reviews and skills development sessions
Drive accountability around conversion KPIsImprove engagement, objection handling and closing capability
Own the full lead-to-enrolment funnel
Align with marketing on lead quality and nurture strategy

Cross-Functional Influence
Work closely with Marketing, Faculty, and Campus leaders to improve the student journey and experience
Input into course development and delivery to align with changing customer and competitive landscape




Represent the organisation at events and industry engagements

Qualifications
Demonstrated B2C sales leadership experience
Experience leading a remote, phone-based, or call-centre style team
Proven track record hitting team-based revenue or conversion targets
Robust CRM and pipeline management capability
Comfortable working with data, KPIs and performance metrics
Alignment with Christian values and a faith-based organisational context

Required Skills
Recruitment Manager
Admissions Manager
Business Development Manager
Call Centre Manager
Growth Manager

Preferred Skills
Led a high-volume phone-based B2C sales team
Improved conversion through coaching and process redesign
Enjoyed building people, not just pipelines
Wanted their work to contribute to something meaningful

Pay range and compensation package

This role may suit you if you are a:
Recruitment Manager
Admissions Manager
Business Development Manager
Call Centre Manager
Growth Manager

Equal Chance Statement

If you’re ready to combine robust commercial leadership with genuine purpose, we’d love to hear from you. Apply via LinkedIn or contact us for a confidential discussion.
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📌 Future Students Manager City Of Parramatta Council
🏢 Alphacrucis University College
📍 City of Parramatta Council