Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide in office/on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate manner to ensure optimal service delivery.
Job Summary:
The POS Hardware Support Technician is responsible for providing technical assistance and support for Point of Sale (POS) hardware used in retail or hospitality settings. The role includes installing, maintaining, and troubleshooting POS devices to minimize downtime and ensure optimal customer service operations.
Key Responsibilities:
Diagnose faults and repair photo printers, receipt printers, label printers, hovercams, and magtek cheque readers
Service and repair digital cameras (DSLR, mirrorless), including sensor cleaning and calibration
Troubleshoot and maintain Repair Documentation
Perform preventive maintenance to reduce equipment downtime
Install firmware updates, drivers, and perform device configuration
Maintain service logs, repair reports, and parts inventory
Provide technical support and guidance to customers or internal teams
Ensure compliance with safety and quality standards
Qualifications and Skills:
Proven experience in electronics or IT hardware repair
Strong knowledge of printer technologies
Familiarity with camera systems and imaging equipment
Experience with POS devices and peripherals (receipt printers, scanners, cheque readers)
Ability to diagnose faults at the component and system level
Hands-on skills with tools such as a multimeter, soldering equipment
Basic understanding of networking and device connectivity
Positive problem-solving and analytical skills
Strong communication and customer service skills