Head Of Customer Operations — 12 Month Scale Leader New South Wales

Head Of Customer Operations — 12 Month Scale Leader New South Wales

17 Aug
|
Carma
|
New South Wales

17 Aug

Carma

New South Wales

Carma is seeking a Head of Customer Operations to own strategy, performance and continuous improvement of our customer operations. Lead Customer Service, Delivery and Escalations to deliver exceptional CX at scale in a quick-paced, growing setting.

You will drive cross-functional collaboration with Sales, Buying and Production, build high-performing teams, and mentor leaders to foster accountability and continuous improvement. This 12-month fixed-term contract supports parental leave coverage.
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📌 Head Of Customer Operations — 12 Month Scale Leader New South Wales
🏢 Carma
📍 New South Wales

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