Total Synergy is a private‑equity‑backed global software business providing project management software for architecture and engineering consultancies. Our goal is to give people in the AEC industry #MoreTimeForDesign. Operating in Australia, the UK and now the US, our people enable us to make a difference every day to our customers.

The role

The Sales Development Representative will be responsible for identifying and creating recent qualified sales opportunities through outbound prospecting and inbound leads. You will be a self‑starter with a passion for sales and a desire to contribute to the company's grow.

Key Responsibilities
Conduct outbound calls and emails to potential customers to generate interest in our products/services.
Qualify inbound leads by engaging with prospects to understand their business needs and pain points.
Maintain and manage lead information in our Customer Relationship Management (CRM) system; ensure accurate and up‑to‑date records.
Conduct market research to identify potential customers and sectors for outreach.




Develop and maintain a solid understanding of our products/services and the competitive landscape.
Schedule and attend industry networking events/roadshows and lunches to strengthen your customer relations.
Assist in preparing data‑driven insights for the sales team to help optimize outreach efforts.

Skills / Experience
Previous experience in a SaaS, tech, B2B environment
Familiarity with sales techniques and strategies.
A solid drive to achieve and overachieve, both as an individual and as part of a team (strong work ethic)
Excellent communication and listening skills

The extra bits
Annual work anniversary day off, social and
Global sales kick off with our international teams
New tech to work your very best + company swag
Learning and development programmes

Seniority level

Associate

Employment type

Full‑time

Job function

Software Development
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📌 Sales Development Representative New South Wales (Australia)
🏢 Total Synergy
📍 Australia