Level 2 Helpdesk Specialist – Saas Support Hybrid New South Wales (Australia)

Level 2 Helpdesk Specialist – Saas Support Hybrid New South Wales (Australia)

17 Aug
|
LEAP Legal Software
|
Australia

17 Aug

LEAP Legal Software

Australia

LEAP Legal Software in Sydney is seeking a Technical Specialist (Level 2 HelpDesk) to resolve complex technical issues and provide timely, qualified support to clients using our Salesforce-enabled service platform. You will escalate, triage, and collaborate across teams to deliver sustainable resolutions while improving client experience.

You will mentor junior team members, document knowledge, and communicate effectively with clients to ensure confidence in outcomes.
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📌 Level 2 Helpdesk Specialist – Saas Support Hybrid New South Wales (Australia)
🏢 LEAP Legal Software
📍 Australia

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