Service Repair Coordinator - Internal Technical Sales

Specialised Force Pty Ltd is a leading national supplier of hydraulic tools and specialised industrial equipment, servicing the Mining, Construction, Rail, Power & Energy sectors across Australia.

We pride ourselves on delivering quality products backed by strong technical knowledge and responsive customer service.

About the role

We are seeking a motivated and technically minded Service Repair Coordinator & Internal Technical Sales professional to join our Perth Branch in Willetton. This diverse role combines service coordination, customer service, and internal sales, making it ideal for someone who enjoys technical problem solving and customer interaction.

Key Responsibilities
Coordinate service and repair jobs from intake through to completion
Liaise with customers regarding repairs, quotes, and turnaround times
Provide technical advice on hydraulic tools and equipment
Prepare quotes and follow up sales opportunities
Support external sales and build strong customer relationships
Work closely with the workshop team to prioritise and manage workflow
Maintain accurate job tracking and service records

About You
Experience in service coordination,



internal sales or a technical role (Mechanical trade ideal)
Knowledge of hydraulic tools, mechanical equipment, or similar industries an advantage
Strong communication skills (verbally and written) and customer service skills
Organised with the ability to manage multiple priorities
Mechanically minded with a problem‑solving approach
Proficient in computer systems and quoting processes
Understanding of inventory control & requirements
Proactive and team-focused attitude

Why join Us?
Stable, full-time role in a growing national business
Work with specialised hydraulic and industrial equipment
Variety across coordination, technical support, and sales
Supportive team and positive work workplace
Ongoing training and development opportunities

Benefits
Great company culture and high employee engagement
Energetic & supportive management and team
Employee recognition platform – ELEVATE
WHEREFIT discounts
Employee Assistance Program – UPRISE

If you’d like to join a winning team and a company with a fantastic culture, please apply now.
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📌 Service Repair Coordinator Internal Technical Sales Western Australia
🏢 Specialised Force
📍 Western Australia