About Us :

Jacob Body and Paint is part of the Jacob Group of Companies, a proud, locally owned family business that has operated in the region for over 90 years. Our core strengths are family values, customer service excellence, and our employees, who are at the heart of our business.

The Opportunity:

This is an exciting and rewarding opportunity for a customer-focused Receptionist /Administration Assistant to join our leading rural panel shop.

You will be the primary point of contact for our customers, delivering exceptional service and providing administrative support. Your primary role will be to ensure the smooth and effective operation of our front desk and assist with various clerical duties.

We Offer:
Employee benefits
Employee discounts across the Jacob Group of Companies and affiliated businesses
Modern facilities
On-the-job training
Franchise training
Personal and career growth

Duties:
Meet and greet customers
Assist customers accordingly – over the phone, in person, via e-mail




Answer phones promptly
Distribute messages
Following up on assessments and required paperwork
Adjusting quotes
Sending quotes to insurance companies, assessors and private clients
Assist client in lodging & monitoring claims
Assist with debtors – private & insurance repairs, towing and holding yard
Charging out of all towing invoices
Process Banking
Eftpos & Amex reconciliations

Requirements:
Solid written and verbal communication skills
Ability to work well within a team workplace
Great attention to detail
Intermediate to advanced Microsoft Office skills
Professional presentation
Customer service orientation
Have a strong work ethic and dedication to work
Strong organisational skills
Motivation and enthusiasm
Desire to achieve
Unrestricted driver's licence

Please note that only short-listed applicants will be contacted.

📌 Reception/administration Support Jacob Body And Paint Wodonga (Australia)
🏢 Jacob Group of Companies
📍 Australia