We are seeking a dedicated Retail Assistant to join our team in Chatswood, New South Wales. This permanent, full time position is essential for delivering exceptional customer service and maintaining the high standards of our retail environment. The Retail Assistant will play a crucial role in enhancing the shopping experience, ensuring customer satisfaction, and contributing to the overall success of our store.
Responsibilities:
Provide outstanding customer service by assisting customers with their inquiries and purchases.
Maintain a clean and organised store workplace, ensuring products are well-displayed and stocked.
Process transactions accurately and efficiently at the point of sale.
Assist in inventory management, including stock replenishment and conducting stocktakes.
Collaborate with team members to achieve sales targets and promote store initiatives.
Handle customer complaints and feedback professionally, ensuring a positive resolution.
Stay informed about product knowledge and promotions to effectively assist customers.
Qualifications:
Previous experience in a retail environment, preferably in a line management role.
Strong communication and interpersonal skills.
Ability to work effectively in a team and independently.
Basic mathematical skills for handling transactions.
A customer-focused attitude with a passion for retail.
Flexibility to work diverse hours, including weekends and public holidays.