Join our Mackay as an Operations Scheduler, where you'll play a key role in keeping our service operations running smoothly. You'll be the go-to person for scheduling technicians, coordinating jobs, and ensuring everything happens on time. This role is perfect for someone who thrives in a quick-paced environment, communicates clearly, and can juggle multiple priorities with ease.
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What you'll do:
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Plan and manage daily schedules for technicians across the Mackay.
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Coordinate service bookings and respond promptly to customer requests.
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Communicate effectively with technicians, customers, and internal teams.
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Monitor job progress and adjust schedules to meet deadlines.
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Use scheduling systems to keep operations productive and accurate.
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What we're looking for:
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Robust communication skills and a professional phone manner.
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Ability to multi-task and stay organized under pressure.
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Previous experience in scheduling or operations coordination (preferred).
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Tech-savvy with good computer skills and attention to detail.
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