Orbit Homes, a leading residential builder on the East Coast currently has a fantastic opportunity to join our growing team. We only employ those who share our core values, along with our passion for delivering outstanding quality homes and great customer service.
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We build every home as we would build for our family.
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Located in Ormeau - Queensland, we have an chance for a Senior Customer Liaison Officer to join our team.
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The role will suit someone who is self-driven, hardworking and has attention to detail. You will have had previous experience in Customer Service and/or Workflow roles in the building industry and be ready to take the next step in your career.
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Our Operations team works closely with our Sales and Building teams to ensure a excellent customer experience when building their home along with a great quality outcome on site for our customers.
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Experience in a customer service and pre-site workflow role in the building industry
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Excellent time management skills and the ability to perform under pressure
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Ability to work with others in a team environment
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A pro-active attitude with good communication skills and solid attention to detail
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Achieve targets whilst maintaining a high standard of quality
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Ability to read and articulate building plans and specifications
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Excellent problem-solving skills coupled with a can-do attitude
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Knowledge of how to read and interpret residential building contracts
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Displays personal drive, integrity, and initiative: Takes personal responsibility for meeting objectives and progressing work. Shows initiative and does what is required. Commits energy and drive to see that goals are achieved.
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Achieves results: Can work in a fast-paced environment and remain focused on what is critical in order to achieve an outcome. Responds in a positive and flexible manner to change and uncertainty.
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Supports productive working relationships: Actively listens and works collaboratively and operates as an effective team member. Involves others and recognises their contributions.