Sandstone Point Hotel – Sandstone Point QLD
Sandstone Point Hotel is looking for afriendly, reliable and customer-focused Receptionistto join our team on apart-time or casual basis, working approximately20 hours per week, primarily acrossFriday to Monday.
This is a great opportunity for someone who enjoys working with people and being part of a fast-paced hospitality environment.
As one of the first points of contact for our guests, you'll play an important role in creating a welcoming and positive experience from the moment they contact us.
We're looking for someone with good availability and flexibility, including the ability to pick up additional shifts when required to cover team leave, busy periods and other operational needs.
About the role
Sandstone Point Hotel is looking for afriendly, reliable and customer-focused Receptionistto join our team on apart-time or casual basis, working approximately20 hours per week, primarily acrossFriday to Monday.
This is a great opportunity for someone who enjoys working with people and being part of a fast-paced hospitality environment.
As one of the first points of contact for our guests, you'll play an key role in creating a welcoming and positive experience from the moment they contact us.
We're looking for someone with good availability and flexibility, including the ability to pick up additional shifts when required to cover team leave, busy periods and other operational needs.
Key responsibilities
Answering incoming phone calls and emails and directing enquiries to the appropriate department




Managing the reception desk and assisting guests with enquiries, bookings and general information
Assisting with event and function enquiries
Managing and updating booking systems and guest information
Providing friendly and professional customer service to guests
Assisting guests with questions, requests and resolving issues where possible
Completing general administration, filing and data entry
Supporting the wider venue team with administrative and reception duties
Maintaining a professional and welcoming reception area
Assisting with other tasks as required to support the smooth operation of the venue
What we're looking for
We're looking for someone who:
Has previous experience in reception, administration, hospitality or another customer-facing role
Has excellent communication and interpersonal skills
Is confident answering phones and communicating with guests both in person and via email
Is organised, reliable and able to manage multiple tasks at once
Has strong attention to detail
Is confident using computers and learning new systems
Can remain calm and professional in a busy environment
Has a friendly, welcoming and professional manner
Takes pride in providing great customer service




Is reliable and punctual
Has availability acrossFriday to Monday
Is flexible and willing to pick up additional shifts when required, particularly to cover staff leave and busy periods
Previous hospitality or hotel reception experience is highly regarded, however, we're also happy to consider applicants with strong customer service and administration experience who are looking to develop their skills within hospitality.
About us
Sandstone Point Hotel is a well-established hospitality venue located in the scenic coastal area of Sandstone Point, Queensland.
We're a busy, diverse venue offering a range of dining, events, entertainment and guest experiences.
Our team is passionate about providing great service and creating memorable experiences for our guests.
We valuereliability, professionalism, teamwork and a genuine commitment to customer service.
No two days are quite the same, and this role is ideal for someone who enjoys being part of a busy and varied hospitality environment.
What we offer
Part-time or casual employment
Approximately20 hours per week, with the opportunity to pick up additional shifts
PredominantlyFriday to Mondayshifts
Additional hours available when covering team leave and during busy periods
A supportive and friendly team environment
Employee benefits and venue perks
The opportunity to develop your customer service, administration and hospitality skills
A varied role within one of the region's most well-known hospitality venues
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📌 Part-Time Receptionist Role (Queensland)
🏢 Sandstone Point Hotel
📍 Queensland