HOBAN Recruitment is currently seeking an experiencedWorkshop Technicianto join our client's After Sales team.
Our client is a leading heavy machinery and equipment provider, delivering sales, after-sales service, repairs and technical support across the construction and earthmoving industries.
This is an excellent opportunity for a qualified Diesel/Heavy Earthmoving Technician looking for a hands-on role involving servicing, repairs, diagnostics and customer support.
About the Role
As a Workshop Technician, you will be responsible for providing timely solutions to customer issues involving machines in the workshop, with occasional field work as required.
Location: Yennora, NSW
You will play an important role in maintaining customer satisfaction, supporting machine uptime and providing quality repair and diagnostic services.
Key Responsibilities
Provide servicing and repair capabilities within the workshop
Diagnose customer issues and provide technical assistance where required
Complete accurate reports on workshop work carried out
Provide photos and documentation to meet warranty requirements
Maintain positive customer relationships
Support field service staff when required
Liaise with the person responsible for tasking and prioritising work
Maintain a clean, skilled and serviceable workshop
Maintain a professional standard of presentation
Be aware of utilisation and charge rates for expense recovery
About You
To be successful in this role, you will have:
A Diesel / Heavy Earthmoving trade certificate
At least 4 years' post-trade experience
An understanding of electric-over-hydraulic systems
Excellent communication and customer service skills
Basic computer skills, including Word, Excel and Outlook
Strong time management and organisational skills
A Medium Rigid or Heavy Rigid licence is desirable
Benefits
This is a great opportunity to join an established team where your technical expertise will be valued, and you will have the opportunity to work across workshop repairs, diagnostics, customer service and field support.
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📌 Workshop Technicians (New South Wales)
🏢 HOBAN Recruitment
📍 New South Wales
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