Army & Air Force Canteen Service – Enoggera QLD
AAFCANS is a not-for-profit organisation, our core purpose is to provide Defence members with convenient access to quality food, beverage and retail items and support base welfare.
AAFCANS operations span across 27 outlets across Australia.
AAFCANS has a strong focus on providing authentic hospitality and a meaningful experience for all our Defence customers.
About the role
You'll play an important role in making sure our team members across our Venues and Support Office receive a seamless payroll experience.
Payroll is more than just numbers — it's about making sure our people are paid accurately, on time and have a positive experience.
Key responsibilities
Process end-to-end payroll accurately and on time across multiple locations
Ensure payroll is processed in accordance with relevant awards, enterprise agreements, legislation and company policies
Review timesheets, rosters, leave, allowances, overtime, penalties and other payroll adjustments
Work closely with venue managers to resolve payroll queries and ensure accurate information is submitted
Respond to employee payroll enquiries with a helpful, people-first approach
Investigate and resolve payroll discrepancies
Complete payroll reconciliations and reporting
Assist with payroll-related audits and compliance requirements
Maintain accurate payroll records and ensure confidentiality of employee information
Support new starters, transfers, changes to employment conditions and terminations
About you
Previous experience in a payroll role, preferably within hospitality or another award-based workplace
Sound knowledge of Australian payroll legislation and relevant modern awards
Experience working with payroll and/or rostering systems, EMPLOYMENT HERO experience highly desirable
Strong attention to detail and a methodical approach
Excellent communication skills and the confidence to work with people at all levels
A genuine desire to help people and provide great internal customer service
The ability to manage deadlines and stay calm when things get busy
Strong problem-solving skills and a willingness to investigate issues
A high level of confidentiality and integrity
Must be willing to obtain and hold a suitable National Police Check
Full time or part-time hours considered
Work with a supportive people and culture team and a welcoming finance team
Rostered Day Off every month
Be part of an organisation that contributes significantly to the Defence community
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📌 Payroll Administrator (Queensland)
🏢 Army & Air Force Canteen Service
📍 Queensland
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