UrBun bakery is creative, forward thinking and boasts a loyal customer base serviced by our dedicated team.
As the leader in supplying milk buns to Australia's best restaurants andcafes, we are proud of our products and the dedicated team that makes it all possible.
Due to our exceptional growth over the last 9 years and to support our future goals of continued expansion, we are looking for our next team member to join our amazing Customer Service supertsars.
.
A part time role 3 days per week as a Customer Service Superstar in our Wetherill Park office is available to the right candidate.
MON 9AM - 5PM
TUE 9AM - 5PM
WED 9AM-5PM
There may be occasions that you will be required to work on a Saturday, therefore applicants must have full working rights.
In this role, your responsibilities will include:
Taking ******* orders per day via phone and email
Handling inbound enquiries - phone, email, website




Handling complaints including escalated complaints
Troubleshooting issues as they arise
Maintaining the CRM system
Maintaining office amenities
To join our team, you will need to demonstrate:
A robust proven background in order taking and customer service is a MUST
Clear and concise telephone skills
The ability to handle multiple tasks
Maturity and willingness to deal with issues
Strong Excel and Word skills
Confidence in using computers
Ability and willingness to learn new programmes
High attention to detail
Previous experience in a food service/food related and/or retail environment would be highly regarded
Full training will be provided in a very nurturing environment and an attractive salary package is on offer!
#J-*****-Ljbffr

📌 Part Time Customer Service (New South Wales)
🏢 Urbun Bakery
📍 New South Wales