Think Water Northern Rivers
Alstonville, Lismore & Far North Coast NSW
Full Time
Retail Sales & Warehouse Storeperson
Join our friendly team in a varied, hands‐on role
Combination of retail sales and warehouse work
Serve customers, receive incoming goods, store stock correctly and help maintain accurate, well‐organised inventory
Irrigation product training provided
Who we are
Think Water Northern Rivers is a specialist water solutions business providing the design, supply, installation and maintenance of irrigation, pumping, filtration and water management systems throughout the Northern Rivers and surrounding regions.
We work with a wide range of customers including homeowners, farmers, tradespeople, commercial businesses and large irrigation projects.
The role
We are looking for a practical, reliable and energetic person who enjoys being busy and getting the job done.
This is a genuinely hands‐on position combining retail customer service with warehouse and delivery duties.
You will be working as part of the team, serving customers, finding products, picking orders, receiving deliveries, operating the forklift, loading vehicles and helping keep the warehouse running efficiently.
Your day could involve helping a customer find an irrigation fitting in the morning, unloading a supplier delivery by forklift, picking materials for a service technician, booking in a pump repair and then delivering materials to a job site.
What you'll be doing
Serve customers at our retail counter and assist with product enquiries
Answer customer enquiries in person and over the telephone
Learn our irrigation, pump, pipe, fittings and water products
Pick and pack orders for retail customers, service technicians and project jobs
Receive and check incoming stock
Unload and load trucks and vehicles using a forklift
Put stock away and maintain an organised warehouse
Prepare goods for deliveries and customer collection
Assist with stocktakes and stock control




Book customer pumps and equipment in for repair
Assist with warranty and stock returns
Help maintain retail displays and stock presentation
Deliver goods to customers and job sites when required
Keep warehouse, storage and work areas clean and safe
Work with the retail, service and project teams to make sure they have the materials they need
About you
We are looking for someone who is comfortable doing both customer‐facing and physical work.
You will ideally have:
Previous retail, trade counter, warehouse or stores experience
Forklift licence and experience operating a forklift
Current driver's licence
Positive communication and customer service skills
Confidence dealing with customers, suppliers and other team members
Good attention to detail
Ability to pick and handle stock accurately
Ability to work independently while also being part of a team
Good time‐management skills and the ability to change priorities during a busy day
Physical fitness to safely lift and move stock
A practical attitude and willingness to learn
Comfortable using computer‐based systems, including ERP, inventory and point‐of‐sale systems
Able to use Microsoft Teams and other workplace communication tools
Willing and able to learn current software and systems
Experience with irrigation, pumps, plumbing, rural supplies, hardware or a similar trade‐based industry would be highly regarded, but the right attitude and willingness to learn are important to us.
An MR truck licence would be highly regarded, or a willingness to obtain one.
What we offer
A permanent full‐time position
A varied role where you are not stuck doing one job all day
Product and irrigation training
The opportunity to develop practical industry knowledge
A friendly, established local team
A long‐term position with opportunities to develop as the business grows
The person we're looking for
If you're practical, dependable, enjoy variety and want a role where you can be an active part of the team, we'd like to hear from you.
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📌 Retail Sales And Warehouse Assistant (New South Wales)
🏢 Think Water
📍 New South Wales