Part Time - Customer Service Coordinator
The Adecco Group is the world's leading provider of HRSolutions.
We deliver recruitment and career services to organizations andindividuals across the employment life-cycle.
In Australia, Adecco has over 50years of industry experience making us the most qualified provider and aleading supplier of casual and permanent staff.
About Us
Our client is a leading global shipping company providinginternational and domestic transportation services.
They are seeking a Customer Service Coordinator to jointheir Melbourne-based operations team.
The successful candidate will supportthe importation and onward domestic transportation of vehicles whilecoordinating with automotive companies, transport providers, port serviceproviders and other stakeholders.
This is a part-time position working three days per week.Hybrid working arrangements may be available once the successful candidate hassettled into the role.
Responsibilities
The key responsibilities and duties of the role include:
Managepre-arrival import formalities, including customs and port submissions andrequired system updates
Reviewand update bills of lading, freight details and applicable charges
Preparearrival notices, cargo release documents and other import paperwork inline with payment and credit requirements
ArrangeUnder Bond and Coastal documentation when required
Coordinatethe onward transportation of imported vehicles within Australia
Liaisewith OEM automotive customers, transport providers, port service providersand internal teams
Coordinatevehicle loading and unloading arrangements with relevant service providers




Prepareand manage invoices relating to freight, domestic transportation and cargohandling charges
Arrangeand process payments to transport and stevedoring service providers
Compilecargo information for payment, cost-recovery and reporting purposes
Maintainaccurate customer, operational and financial records
Monitorshipments and follow up on missing information or outstandingdocumentation
Assistwith general customer service, administrative and operational duties
Performother ad hoc duties as required by the business
Your Profile
This opportunity may suit someone with customer service,administration, coordination or logistics experience who is comfortable workingwith detailed information and established procedures.
The ideal candidate will bring a combination of thefollowing skills and experience:
Previousexperience in shipping, logistics, operations or administration will behighly regarded but is not essential
Clearand qualified communication skills
Strongorganisational and time-management abilities
Highattention to detail and accuracy
Confidenceworking with invoices, charges and operational documentation
Abilityto manage multiple requests, priorities and deadlines
Aproactive and reliable approach to work
Practicalproblem-solving skills
Abilityto work collaboratively with internal and external stakeholders
Confidenceusing systems and learning new processes
Availabilityto commence at short notice will be highly regarded
Contact
Your application will be treated with strictconfidentiality.
For any enquiry, please contact ******** *** or ******.
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📌 Part Time - Customer Service Coordinator (Melbourne)
🏢 Adecco
📍 Melbourne