Salter Brothers Hospitality – Pokolbin NSW
Salter Brothers Hospitalityhave an exciting new opportunity for full-timeFood & Beverage Supervisorsto help lead our passionate teams in theHunter Valleywith opportunites at bothSpicers Guesthouse and Spicers Vineyards Estate.
As a member of our Salter Brothers Hospitality team, you'll play a key role in creating meaningful experiences for both our guests and teammates through thoughtful service, attention to detail, and a commitment to continuous improvement.
About our Hunter Valley properties
Spicers Guesthousehas a rich history in the heart of Australia's oldest wine region, the Hunter Valley.
This reborn Hunter Valley institution embraces a classic yet contemporary design, drawing inspiration from the natural colour palette of the surrounding landscape.Set within the property isÉremorestaurant, offering a thoughtfully created contemporary Italian menu.
In the heart of Pokolbin,Spicers Vineyards Estateis an intimate escape for food and wine lovers.
Nestled on its own private, four-acre vineyard, the estate is the Hunter's finest example of seclusion and privacy in a luxury setting.
Set within the estate,Restaurant Botanicashowcases Australian-grown ingredients and utilises classic and modern French techniques.
The role and key duties
Curate an unforgettable and personalised service experience for our guests from start to finish;
Lead a close-knit team, supervise and coordinating service, and coach your team to uphold Spicers service and quality standards;
Confidently manage staff shifts ensuring adequate coverage during peak times in the absence of the Restaurant Manager;
Describe dishes from the tasting menu to guests;
Forge relationships with guests and locals to promote clientele loyalty & retention;
Maximize and identify opportunities to sell products & experiences that suit the needs of our guests;
Process payments accurately and efficiently.
Handle cash, credit card transactions, and room charges according to hotel policies;
Ensure the restaurant is presented to a high standard at all times, oversee the setup and breakdown of dining areas, assist with the setup and service of special events, banquets, and private functions as needed;
Ensure compliance with the provisions of the Workplace Health and Safety Act and Regulations at all times.
Essential criteria required to be considered
Prior experience in a la carte, high end restaurant environment is essential
Prior leadership experience leading a team to success;
A genuine love for great food & wine (WSET 2/wine knowledgeadvantageous);
A talent for customer service with a vibrant and outgoing nature;
Ability and willingness to commence work on a rotating roster including weekends and public holidays;
Reliable transport to get to and from the retreat;
Be located close to our retreat or be willing to relocate.
Salter Brothers Hospitality Benefits
Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B; and Spa discounts;
Friends and family discounts;
Access to Employee Assistance Program (EAP);
Caring and progressive culture where all team members are celebrated & recognised regularly;
Opportunities for career development and mobility across our 20+ Australian properties (and growing!).
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📌 Food & Beverage Supervisor (New South Wales)
🏢 Salter Brothers Hospitality
📍 New South Wales
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