Client Services Manager – Property Management
Aurora Property Bayside | Full-Time | No Permanent Portfolio
Are you an experienced Property Manager looking to take the next step in your career without managing your own permanent portfolio?
Aurora Property Bayside is looking for an experienced and capableClient Services Managerto join our Property Management team.
This is a varied and hands‐on role designed for someone with robust Property Management knowledge who enjoys supporting a team, solving problems, training staff and helping ensure the smooth day‐to‐day operation of a busy Property Management department.
You will work closely with our General Manager and Property Management team, providing operational support across the office while stepping in to provide portfolio relief when team members are on annual or sick leave.
The Role
Your responsibilities will include:
Providing day‐to‐day operational support and troubleshooting assistance to the Property Management team
Acting as a Relief Property Manager during periods of annual leave and sick leave
Assisting with QCAT matters and supporting Property Managers through more complex tenancy issues
Training and onboarding new team members
Assisting the General Manager with KPI reporting, compliance and general operational matters
Supporting the wider team wherever needed to ensure the department runs smoothly
About You
We are looking for someone who has:
Strong residential Property Management experience
QCAT experience – essential
A solid understanding of Queensland residential tenancy legislation
The confidence and experience to troubleshoot issues and support Property Managers with their day‐to‐day challenges
Strong organisational and communication skills
The ability to move between different responsibilities and priorities
A supportive, solutions‐focused approach and genuine willingness to help the team
Experience training or mentoring Property Managers would be highly regarded
Why Join Aurora Property Bayside?
This is an excellent opportunity for an experienced Property Manager who enjoys the industry but is ready for something different from managing a permanent portfolio.
You'll enjoy:
No permanent portfolio
A varied role with exposure to operations, compliance, training and team support
Acompany vehicle available for business use during work hours
The opportunity to work closely with the General Manager and support the broader Property Management team
A collaborative and supportive office environment
The opportunity to develop your career within a large and growing independent real estate business
If you enjoy solving problems, supporting others and being the person the team can rely on,we would love to hear from you.
#J-*****-Ljbffr