RSEA Safety is Australia's largest independent safety retailer, supplying high-quality workwear, PPE and safety equipment across Australia and New Zealand.
With a strong national footprint across retail and B2B, we partner with businesses to deliver tailored safety solutions that support their people and operations.
About Us
RSEA Safety is Australia's largest independent safety retailer, supplying high-quality workwear, PPE and safety equipment across Australia and New Zealand.
With a strong national footprint across retail and B2B, we partner with businesses to deliver tailored safety solutions that support their people and operations.
The Role
We are seeking a motivated Major Account Manager to join our team based in Hurstville, NSW.
This is a predominantly office-based role with regular customer interaction and occasional travel to client sites.
You'll manage a portfolio of major accounts, focusing on customer relationships, account growth, service delivery and commercial performance.
You'll work closely with our Major Account Coordinators and internal Sales, Operations and Customer Service teams to ensure customer requirements and agreed service levels are consistently delivered.
Key Responsibilities
Manage and grow a portfolio of major B2B accounts
Build and maintain relationships with key customer stakeholders
Conduct regular account reviews and identify opportunities for growth
Manage pricing,



margins and customer-specific requirements
Monitor customer KPIs, service levels and order fulfilment
Prepare sales, DIFOT, usage and performance reporting
Resolve customer issues and proactively manage expectations
Work closely with Major Account Coordinators, Sales, Customer Service, stores and warehouses
Support product catalogues, pricing, stock requirements and account setup
About You
Experience in key account management, major accounts or B2B account management
Experience managing large or complex customer accounts
Commercially minded with a focus on account growth and retention
Confident managing pricing, margins and customer negotiations
Robust relationship-building and stakeholder management skills
Good administration, reporting and organisational capability
Comfortable managing multiple accounts and priorities
Microsoft Office capability; ERP experience such as Pronto is advantageous
Safety, industrial, workwear or related industry experience is advantageous but not essential
What We Offer
Base salary + car allowance + commission
Full-time permanent position based in Hurstville
Employee discounts across our safety product range
Training and career development opportunities
Supportive and collaborative team environment
Applicants must be permanent residents or Australian citizens to be eligible for this position.
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📌 Major Account Manager (New South Wales)
🏢 RSEA
📍 New South Wales