McConnell Bourn is an established real estate agency servicing Sydney's North Shore and surrounding areas.
We are committed to providing high-quality property management services and building long-term relationships with our clients through professionalism, integrity and a strong understanding of the local property market.
We are now seeking an experiencedSenior Property Managerto join our North Shore Property Management team.
About McConnell Bourn
McConnell Bourn is an established real estate agency servicing Sydney's North Shore and surrounding areas.
We are committed to providing high-quality property management services and building long-term relationships with our clients through professionalism, integrity and a strong understanding of the local property market.
We are now seeking an experiencedSenior Property Managerto join our North Shore Property Management team.
About the Role
This position is suited to an experienced and confident Property Manager who enjoys building strong relationships with landlords, providing professional advice and overseeing the performance of a residential property portfolio.
You will manage a portfolio of approximately******* residential properties, with support from our dedicated Property Management Coordination team.
A large portion of routine tenant communication, documentation and administrative follow-up is handled by the PMC team.
This allows the Senior Property Manager to focus primarily on landlord relationships, portfolio performance and more complex property management matters.
The Senior Property Manager will remain responsible for escalated tenant matters, complex issues and communications requiring professional judgement.




This is primarily a Monday-to-Friday role, working from 9:00am to 5:30pm.
However, occasional Saturday work may be required to support operational needs or assist with team leave coverage.
There areno accounts or trust accounting responsibilitiesattached to this position.
Key Responsibilities
Your responsibilities will include:
Managing a residential portfolio of approximately ******* properties
Building and maintaining strong, long-term relationships with landlords
Acting as the primary point of contact for property owners
Providing landlords with regular updates and professional property management advice
Conducting rent reviews and providing market-based rental recommendations
Monitoring portfolio performance, property condition and client satisfaction
Managing complex tenancy, maintenance, arrears and dispute matters
Handling escalated landlord and tenant concerns
Preparing for and representing landlords in NCAT proceedings when required
Overseeing repairs and maintenance to ensure work is completed promptly and to an appropriate standard
Working closely with leasing agents and the Property Management Coordination team
Ensuring all property records and documentation comply with NSW legislation and company procedures
Identifying opportunities to retain clients and support the growth of the rent roll




About You
To be successful in this role, you will have:
A minimum of three years' experience in residential property management
Proven experience independently managing a residential property portfolio
Strong landlord relationship management and client service skills
A current NSW Certificate of Registration or Real Estate Licence
Strong knowledge of NSW residential tenancy legislation
Experience managing complex tenancy matters, arrears, disputes and NCAT proceedings
Excellent written and verbal communication skills
Strong organisation, time management and attention to detail
Sound judgement and confident problem-solving skills
The ability to manage competing priorities in a fast-paced environment
A professional, proactive and solutions-focused approach
A current driver's licence and reliable motor vehicle
Experience usingPropertyMeis desirable.
Candidates with strong knowledge of theNorth Shore property marketwill be highly regarded.
Why Join McConnell Bourn?
Dedicated Property Management Coordination and administrative support
A large portion of routine tenant communication and administrative follow-up supported by the PMC team
No accounts or trust accounting responsibilities
Primarily Monday-to-Friday working hours, with occasional Saturday work when required
Greater focus on landlord relationships and portfolio performance
An established and reputable North Shore real estate brand
A supportive and collaborative team setting
Ongoing professional development and career opportunities
A competitive salary package based on experience
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📌 Senior Property Manager (New South Wales)
🏢 McConnell Bourn
📍 New South Wales