Client Services Administrator - Accounting Firm
Join a highly regarded chartered accounting and business advisory firm offering exceptional staff retention, a genuinely lovely team and exposure to a sophisticated and impressive client base.
The firm has an excellent reputation not only for the calibre of its work and clients, but also for its genuinely warm, welcoming and down-to‐earth culture.
Staff retention is exceptionally robust, reflecting the supportive environment, lovely people, and refreshingly low level of office politics.
This is a new role resulting from the continued growth of the well‐established firm.
Client Services AdministratorInner South-East Melbourne | $70,000–$80,000 package
Join a highly regarded chartered accounting and business advisory firm offering exceptional staff retention, a genuinely lovely team and exposure to a sophisticated and impressive client base.
The firm has an excellent reputation not only for the calibre of its work and clients, but also for its genuinely warm, welcoming and down‐to‐earth culture.
Staff retention is exceptionally strong, reflecting the supportive workplace, lovely people, and refreshingly low level of office politics.
This is a new role resulting from the continued growth of the well‐established firm.
About the Role
Working alongside experienced Personal Assistants, this is a hands‐on position supporting the high‐volume administrative workload associated with delivering taxation and business services to sophisticated clients.
The role is practical and wide-ranging, encompassing client correspondence, document collation, taxation return lodgements, database maintenance,



and general administrative support.
The successful candidate will have previous experience in a similar client services position within an Australian accounting practice, experience working with the ATO, and be able to step into the role with minimal training.
This is afull-time, office-based positionin lovely, well‐appointed offices located in Melbourne's inner south‐eastern suburbs.
The working hours are8.45 am to 5.30 pm, with a one‐hour lunch break.
Key Responsibilities
Assisting the Personal Assistants with day‐to‐day and project‐based tasks
Managing high volumes of electronic and paper correspondence
Collating financial statements and income tax returns
Coordinating the lodgement of taxation returns
Assisting with client onboarding and maintaining accurate client records
Drafting correspondence and preparing communications on behalf of Directors
Preparing Excel worksheets and undertaking data entry
Maintaining the firm's practice management database
Maintaining accurate and organised electronic filing systems
Answering and screening telephone calls
Meeting and greeting clients
Sorting and distributing incoming mail and recording outgoing mail
Filing, photocopying and scanning
Providing reception relief when required
Supporting the team with additional projects and administrative tasks
About You
Previous client services or taxation administration experience within an accounting firm is essential.
Please note that applicants without previous client services or taxation administration experience within an Australian accounting firm will not be considered.
#J-*****-Ljbffr

📌 Client Services Administrator - Accounting Firm (Melbourne)
🏢 Marlow Recruitment
📍 Melbourne