Six-month temporary appointment | September **** - February ****
The Opportunity
We are seeking an experienced leader to step into the Food & Beverage Manager role at our Virgin Australia Sydney Lounge for a six-month period, covering approved extended leave.
This is a full site leadership role with accountability for a team of approximately 60 staff, the site cost centre budget and the day-to-day client relationship with Virgin Australia.
You will report to the National Operations Manager, Trippas White Group.
The site is well established with a capable 2IC and an experienced team, so day-to-day service is in good shape.
What this appointment needs is a manager who can lift their head above the floor - set standards, hold people to them, and drive the people and compliance work that sits behind a well-run lounge.
What you will be responsible for
Overall operation of the lounge: food and beverage standards, guest experience, presentation and compliance with Virgin Australia lounge standards
Leading, coaching and managing the supervisor group and lounge team
Rostering, payroll processing, ordering, invoicing and operational reporting
Managing the site to budget, with weekly and monthly financial review
WHS, food safety, incident reporting and Safety Culture compliance
The client relationship with Virgin Australia at site level




Key focus areas for this appointment
People and performance: Setting clear expectations, running structured performance conversations, and applying HR policy fairly and consistently with support from People & Culture.
Safety and compliance: Full completion of Safety Culture reporting, mandatory training compliance, and closing out corrective actions within agreed timeframes.
What we are looking for
Proven experience managing a large hospitality team, ideally in a high-volume or aviation setting
Genuine strength in performance management, HR process and difficult conversations - this role needs someone comfortable holding accountability and following through
Strong working knowledge of WHS obligations, incident management and Safety Culture.
Excellent time management and the ability to prioritise across competing demands
The ability to work at a strategic level while still knowing what is happening on the floor
Calm, consistent and measured under operational pressure
Confident with rosters, budgets and reporting
Able to attain and hold an Aviation Security Identification Card (ASIC)
Available for the full term, September **** through February ****
Endorsement from your current manager if internal application
#J-*****-Ljbffr

📌 Food & Beverage Manager | Virgin Lounge - Sydney (New South Wales)
🏢 Trippas White Group
📍 New South Wales