Structability is a dynamic and expanding force in the building insurance industry.
Our head office is located in Rockdale and our operations span from all over NSW and ACT.
We endeavour to understand our client's business so that we can best support them in achieving their goals.
Structability Consulting Engineers is seeking a capable, organised, and proactive Administration Officer to join our supportive and fast‐ paced team.
This role is ideal for an experienced administrator who is confident in managing daily operations, coordinating workflows, and supporting both clients and internal teams with minimal supervision.
You will play a key role in ensuring our office runs smoothly, our engineers are well‐supported, and our clients receive timely, qualified service.
This position suits someone ready to step beyond basic admin duties and take ownership of more complex tasks and operational responsibilities.
Key Responsibilities
Manage day‐to‐day office operations including phones, emails, digital filing, and workflow coordination
Coordinate engineer schedules, job allocations, and client updates
Maintain accurate internal records, documentation, and reporting
Handle client communication including enquiries, follow‐ups, and service updates
Support management with administrative tasks and project coordination
Assist with KPI monitoring and performance tracking




Identify workflow issues and recommend improvements
Support onboarding and training of junior staff when required
Manage more complex client enquiries with professionalism and confidence
Represent the Structability brand with a high level of professionalism
Previous experience in an administrative role (2–3 years preferred)
Strong organisational skills and attention to detail
Ability to manage competing deadlines and work independently
Confident communication skills both written and verbal
Proficiency in Microsoft Office 360
Strong problem‐solving ability and initiative
Ability to work effectively within a close team environment
Experience coordinating teams, schedules, or operational workflows
Familiarity with KPI tracking or reporting
Experience in engineering, construction, or professional services administration
What We Offer
A family‐run business with a friendly, collaborative culture
A modern, newly fitted‐out office close to public transport
Competitive salary above industry standards
Opportunities for career progression into senior administration or operations
Loyalty and baby bonuses
Regular company events to build team connection
Please note that candidates who have previously applied for this position are not required to submit a further application.
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📌 Administration Officer (New South Wales)
🏢 Structability
📍 New South Wales