16 Aug
|
Tony White Group
|
New South Wales
16 Aug
Tony White Group
New South Wales
Are you an experienced tyre industry professional who loves leading people, solving problems and delivering outstanding customer service?
We're looking for a hands‐onTyre Centre Managerto take ownership of our busy Tyre Centre within one of Australia's largest and most respected automotive retail networks.
As the Tyre Centre Manager, your role at theTony White Group (TWG)will collaborate with the Parts Department, Service Managers, Service Advisors and workshop staff to oversee the sales, purchasing and operations of our busy tyre department.
This role is ideal for a passionate tyre sales expert or store manager looking to take on additional responsibility as the next step in their successful career.
Key Responsibilities
Lead and support a small team of tyre technicians and fitters
Manage the daily operations of the Tyre Centre, ensuring smooth workflow and on‐time delivery
Champion our "fix it right the first time" philosophy to ensure quality, efficiency, and customer trust.
Diagnose customer needs and provide tyre, wheel alignment and related service recommendations
Oversee job allocation, quality control and safety standards in the workshop
Monitor stock levels, ordering and inventory accuracy for tyres and related products
Support sales growth through accurate quoting, upselling appropriate products, and building customer relationships
Handle escalated customer queries and resolve issues promptly and professionally
Maintain compliance with WHS policies, manufacturer standards and dealership procedures
Track key performance indicators (productivity, profitability, customer satisfaction) and implement improvement initiatives
About you
Previous experience, demonstrated success and passion for tyre sales
Exceptional customer service and interpersonal communication skills
A robust sense of self‐motivation, with a focus on achieving sales and targets
A breadth of knowledge of the various tyre brands, sizes and applications
Strong mechanical aptitude, with an interest and willingness to learn more
Understand workshop safety requirements and take pride in maintaining a safe, tidy work area
A current driver's licence is essential
What's in it for you?
A supportive, team‐focused environment where your leadership is valued.
Ongoing manufacturer and professional development training.
The opportunity to grow your career within the Tony White Group, a network that rewards results and promotes from within.
Extensive Employee Assistance Program to support you at every stage of life
Staff discounts on vehicles, finance, servicing, and parts.
#J-*****-Ljbffr
📌 Tyre Centre Manager (New South Wales)
🏢 Tony White Group
📍 New South Wales