Receptionist / Client Relationships Coordinator, Boronia
Full-time | 12-month maternity leave cover (with genuine potential to extend)
Close-knit, supportive team where you're a name, not a number
Varied front-of-house role with real ownership and training provided
Every great office has a friendly face and a steady hand behind the front desk - and right now, we're looking for someone to fill those shoes.
Kadota Accounting is a client-focused firm with offices in Boronia and Blackburn.
Our Reception / Client Relationships role is the heartbeat of the Boronia office: the first voice clients hear, the first face they see, and the person who keeps everything running smoothly behind the scenes.
If you're warm, organised, and genuinely enjoy helping people, we'd love to hear from you.
About the role
You'll be the primary point of contact for clients at our Boronia office - managing communication, coordinating appointments, setting up jobs, getting completed work into clients' hands promptly, and keeping the office humming day to day.
It's a varied role that blends strong people skills with sharp organisation and attention to detail.
What you'll do
Be the first point of contact for clients: answering calls, greeting visitors, and responding to emails with warmth and professionalism
Onboard new clients, from first hello through to initial job setup
Schedule and manage all client appointments
Set up and coordinate jobs accurately from client emails and the tax inbox, ensuring everything is correctly recorded and allocated
Collate completed tax returns and financial documents,



and issue them to clients without delay
Lodge completed tax returns with the ATO once the accountants have finalised the work, ensuring lodgements are accurate and submitted promptly
Make outbound client calls to follow up on signatures, lodgements and outstanding items
Manage incoming ATO correspondence via ATOMate and direct it to the right person
Monitor the Boronia inbox and follow up proactively so nothing slips through the cracks
Become the office go-to for our FYI document management system
Keep office presentation, supplies and day-to-day operations in great shape
Support the wider team and directors with administrative tasks as needed
What we're looking for
A warm, professional communicator who makes people feel genuinely looked after
Strong organisational skills and a real eye for detail
A proactive mindset - someone who takes ownership and follows through
Previous reception, administration or client service experience, ideally in professional services or accounting
Confidence with software; experience with FYI, Xero, Outlook and ATOMate is a plus, and we'll support you to upskill
Familiarity with lodging tax returns (once prepared by the accountants),



or the confidence to learn our lodgement process quickly
A reliable team player who thrives in a structured, supportive workplace
The details
Full-time
12-month contract covering maternity leave, with genuine potential to extend
Based at our Boronia office (with occasional support to our Blackburn office)
Starting mid to late September ****
At Kadota, we've built something that's increasingly rare: a workplace that feels like a home base.
We're a close-knit team who genuinely like each other - the kind of office where the kettle's always on, wins are celebrated together, and no one is ever left to figure things out alone.
Our clients stay with us for years, and it's no accident: we look after them the same way we look after each other.
You'll be supported from day one, with proper training, patient guidance, and a team that has your back.
We believe great work happens when people feel valued, trusted and set up to succeed - so we invest in our people, champion growth, and make room for the whole person, not just the professional.
Come as you are, do work you can be proud of, and be part of something warm, steady and quietly brilliant.
If you want a role where you're a name and not a number, where your contribution is seen and your day feels genuinely good, you'll fit right in.
Have a question first?
Feel free to reach out to Jennifer ******.
We can't wait to meet you.
Applicants must be authorised to work in Australia.
#J-*****-Ljbffr

📌 Receptionist / Client Relationships Coordinator – Boronia (Melbourne)
🏢 Kadota Accounting
📍 Melbourne