Bonbons Bakery BoxHill North is an established bakery specialising in high-quality Asian and Western-style breads, cakes, pastries and coffee.
We are committed to delivering excellent customer service, fresh products and an outstanding shopping experience for our diverse local community.
We are seeking an experienced and motivated Bakery Store Manager to oversee the daily operations of our busy retail bakery.
This is a full-time permanent position for a hands‐on leader who enjoys working in a fast‐paced food retail environment while leading and developing a successful team.
Key Responsibilities
Managing the day-to-day operations of the bakery store
Leading, supervising, training and developing team members
Preparing staff rosters and managing labour costs
Monitoring sales performance and implementing strategies to achieve business targets
Ensuring exceptional customer service at all times
Managing inventory, stock ordering and stock control while minimising wastage
Maintaining high standards of food safety, hygiene and workplace health and safety compliance
Ensuring attractive product presentation and merchandising
Managing cash handling, POS operations and daily reconciliation
Handling customer enquiries and resolving customer concerns professionally
Working closely with senior management to improve operational efficiency and business performance
Applicants should demonstrate
Previous management experience within a bakery,



café, food retail or hospitality setting
Strong leadership and people management skills
Excellent organisational and time management abilities
Experience in staff training and performance management
Experience in inventory management, stock ordering and cost control
Strong customer service and communication skills
Ability to work efficiently in a fast-paced retail environment
Good understanding of Australian Food Safety Standards and Workplace Health & Safety requirements
Proficiency in English communication
Availability to work weekends, public holidays and flexible retail hours
The following will be highly regarded
Experience using retail POS systems and sales reporting
Ability to analyse sales data and improve store performance
Ability to communicate in Mandarin and/or Cantonese, as our store serves a diverse multicultural customer base with a significant number of Chinese-speaking customers
What We Offer
Ongoing training and professional development
Career progression opportunities within an expanding bakery business
Supportive and friendly working environment
About You
You are a proactive leader who enjoys working on the shop floor, leading by example and creating a positive team culture.
You are passionate about delivering outstanding customer service while maintaining high operational standards.
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📌 Bakery Store Manager (Melbourne)
🏢 Bonbons
📍 Melbourne